Commuters urge upgrades to Telangana's Gamyam bus tracking app

Bus riders in Telangana have complained that the Gamyam live‑tracking app, run by the Telangana State Road Transport Corporation (TGSRTC), falls short on real‑time tracking, route details and punctuality, according to The Hindu.

What problems are commuters experiencing with Gamyam?

Users report that the app often fails to show a bus’s live location and does not indicate whether services are running on schedule. Student commuter Prithvi Raj said he could not track the bus he intended to board in real time and warned that some buses skip designated stops, operating like express services, a shortcoming he believes the app should flag (The Hindu).

How much has the state spent on the tracking system?

A Right‑to‑Information reply filed by Kareem Ansari on YOURTI.in shows TGSRTC has earmarked ₹19.21 crore for the vehicle‑tracking and passenger‑information system. The award letter lists a monthly fee of ₹375 per bus, exclusive of GST, and notes the rollout began with 4,170 buses before expanding to a fleet of 9,320 vehicles as of March (The Hindu).

What improvements do experts recommend?

Transport researchers say the corporation must promptly update the app with new routes on the day they start operating and delete discontinued ones. An expert highlighted that buses should be correctly matched to their schedules before leaving the depot, noting frequent mismatches where a bus appears on the wrong route. Distinct route codes are also advised; for example, a service ending at JNTU should be coded 195J rather than 195W (The Hindu). Additionally, media professional Md. Shoaib pointed out that the app currently shows both directions of a route together, confusing passengers, and suggested adding a filter for route direction and features to help plan transfers (The Hindu).