John Lewis Partnership warns of tougher market as losses more than double
The employee‑owned retailer said surging costs and waning consumer confidence have pushed half‑year losses beyond expectations.

John Lewis Partnership (JLP) announced a markedly cautious outlook for the coming months, citing higher operating costs and a dip in shopper confidence that drove its half‑year loss to more than double the figure recorded a year earlier. Sky News reported the loss widened to £(??) million, a sharp increase from the £?? million loss posted in the same period last year.
The partnership’s financial statement showed that inflation‑driven price hikes, supply‑chain disruptions and a tighter labour market added pressure to both its John Lewis department stores and Waitrose supermarkets. Revenue growth stalled, and the group said it was forced to tighten spending on new store openings and marketing while still protecting employee wages.
JLP is unique in the UK retail landscape because it is owned by its 80,000 staff members, who share in profits through an annual bonus scheme. Historically, the partnership has posted strong pre‑tax profits, with a £1.2 billion surplus in the 2021‑22 financial year. However, the combination of rising energy bills, a cost‑of‑living squeeze on households and lingering effects of the pandemic has eroded that cushion, prompting the board to adopt a more defensive stance.
The broader British retail sector is grappling with similar headwinds. The Office for National Statistics has recorded a steady decline in consumer confidence since early 2023, and the Bank of England’s higher interest rates have reduced disposable income for many shoppers. Analysts note that department stores, in particular, have struggled to adapt to the shift toward online buying, while supermarkets face thin margins as they compete on price.
Looking ahead, JLP said it will focus on efficiency programmes, selective investment in high‑performing locations and bolstering its digital offering. The partnership also reaffirmed its commitment to the employee‑ownership model, promising to keep the profit‑share scheme alive despite the current downturn. Sky News noted that the firm’s cautious tone reflects a broader trend among UK retailers, many of which are bracing for another year of subdued demand.
This report is based on original reporting by Sky News. Read the original source →