Microsoft reports gradual recovery as global outage persists
After more than 20 hours of disruption, Microsoft says services are improving but some users still face intermittent access worldwide.
Microsoft confirmed that after over 20 hours of disruption its 365 services are gradually recovering, yet intermittent access problems remain for many users, BBC News reported.
What services were affected by the outage?
Teams, Outlook and the AI tool Copilot suffered connectivity problems, BBC News reported. Customers experienced difficulty sending or receiving emails, accessing files or calendar details, while some could still use Teams messaging and meetings.
Why is the outage taking so long to resolve?
Microsoft attributes the prolonged disruption to an "elevated load" that made a large number of servers unexpectedly unavailable, straining the remaining infrastructure, BBC News reported. Professor James Ferryman explained that once a server’s secure‑connection component is swamped it stops responding, forcing traffic onto other servers that then become overloaded.
How are organisations worldwide impacted?
Schools, GP surgeries, courts and government agencies across the US, UK, Canada, Japan and Australia reported delayed communications and limited access, BBC News reported. In Toronto a hospital network saw email issues without affecting patient care, while UK police forces urged the public to call instead of using online reporting tools.
This report is based on original reporting by BBC News. Read the original source →
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